Any of you could wind up in one of these jobs, at any moment, without realizing it. The shitty jobs I’m about to describe aren’t specific positions or industries — they’re situations. Some of you — hell, maybe even most of you — are already in one of them.
The thing is, when people try to think up the worst job possible, most of them go right to shit. As in, “It could be worse, you could be shoveling shit somewhere!” or “At least we’re not working in a sewer! In shit!” But that type of job isn’t as bad as you think — you actually get used to the smell of poop, the same as you acclimate to a job where you work in brutal heat or bitter cold.
But these jobs below? They’re the ones you never get used to, where the longer you do it, the more it eats away at you. So let’s take a moment to say a prayer for …
#8. The Punching Bag
Also Known As:
The job where you have to face complaining customers, but you have no ability to fix their problem.
The hell of these jobs is that they’re not advertised as “complaint department.” If your job was to handle people’s complaints and help them, that could be fairly satisfying. People might actually thank you now and then.
“Thank you so much — sorry I called you a cocksucker.”
No, I’m talking about jobs where you are between the public and whoever is fucking up constantly on the back end (and in some cases, the business itself is just shitty at what they do) but you have no power to do anything about it. All you can do is absorb their frustration and insults until they give up, because they finally ran out of ways to call you a worthless turd. Usually after threatening that they’ll get you fired.
For Example …
Think about the waiter or waitress at a restaurant where the quality of the food is terrible. When a customer complains, there is no correcting the order or sending it back to the kitchen — the replacement will be just as bad, because the restaurant’s owner is buying their meat from a Russian guy selling it out of the back of a van, and the cook is his 16-year-old nephew. But the customer will never get to curse out the owner, or the cook. So they’ll just take it out on you instead.
All night long.
I could name examples all day, but to find the Punching Bags, you need to look no further than your last frustrating experience with customer service — they’ll be at the other end. Ever try to call DHL (or whatever courier you use) about a package that failed to arrive? You quickly find out that the person on the other end of the phone has no ability to contact the driver of the truck, and no knowledge of where your package is other than what you yourself could have found on their tracking website. So, presumably they spend their entire day as a sponge for complaints from angry customers (or, worse, crying customers talking about how the next dose of their kidney medicine is in that box).
“Kathy, do you still have that noose I loaned you?”
They’re Punching Bags. Go easy on them.